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http://www.flowershop.my
Tuesday, August 19, 2008
Monday, August 18, 2008
What is ISO 9000?
What is ISO 9000? - by scott dawson
ISO9000 (more formally ISO9001:2000) is an international quality standard that defines minimum requirements for a company’s Quality Management System (QMS). A company’s QMS comprises the organization’s policies, procedures and other internal requirements that ensure customer requirements are met with consistency resulting in customer satisfaction.
Some of the areas of the company within the scope of ISO 9000 include:
. Customer contracts
. Hiring and employee training
. Design and development of products and services
. Production and delivery of products and services
. Selection and managing of suppliers
. Management responsibility
. Internal quality audits
. Monitoring and measuring
. Continual improvement
. Corrective and preventive action
To receive an ISO 9000 certification a company must put the required QMS processes and controls in place, monitor performance of its processes and demonstrate continual improvement. Most companies hire an experienced consulting firm to assist with these preparations. Once the QMS is in place, a registrar (or certification body) is hired to audit the company’s compliance with ISO 9000 requirements. If discrepancies are found during the audit, they must be corrected before the ISO 9000 certificate is issued. The ISO 9000 certification must be maintained through regular audits (bi-annual or annual) conducted by the selected registrer.
Benefits of ISO 9000
Organizations that implement an ISO 9000 compliant QMS usually realize important benefits, including a more organized operating environment, a greater number of customers and a higher level of satisfaction among those customers. Whether you are planning a QMS in response to direct market requirements or want to increase the productivity of your organization, you will experience the following benefits:
Process Improvements
As you implement your QMS, you have the opportunity to improve your processes. You will outline the current process, add the requirements of the standard and then optimize the process with input from the process users. After achieving certification, you will likely see continual process improvements. A recent survey of 100 registered firms reported the average improvement in operating margin at 5% of sales. These firms also reported faster turnaround times, and a reduction in scrap and overtime.
Increased Quality Awareness
During implementation, quality awareness will increase, since all staff must be trained on ISO 9000. Staff will be required to take "ownership" of processes that they are involved in developing and improving. The QMS will also have built-in systems to report on key quality indicators, which will significantly reduce the reoccurrence of problems. This helps develop a strong quality culture, where the staff recognizes problems such as systems or process issues and works on fixing them, rather than placing blame with an individual. The result is increased confidence in workmanship and a more confident staff.
Consistency in Operations
With ISO 9000 certification, your operation will run more smoothly, as the QMS promotes consistency in how work is performed and recorded. This helps new employees learn processes more quickly and reduces misunderstandings with customers. If a problem does occur, it is traced to its root cause and fixed, saving the organization from “re-correcting” it every time it happens.
Market Advantages
ISO 9000 certification is becoming a requirement to do business in many markets. A recent survey of ISO 9000 certified companies shows that 41% were asked to achieve certification by a client. Considering that it can take 6 months or longer for some organizations to achieve certification, already having a compliant QMS in place can be a distinct advantage.
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Accounting System
E-Soft Accounting System
. General Ledger
. Accounts Payables
. Accounts Receivable
. Cash Book
. Recurring Entry
. Fixed Asset Register
. Invoicing / Billing
. Multi-user
. Multi Company
. Job / Project Maintenance
. Security Access Control
. General Ledger
. Accounts Payables
. Accounts Receivable
. Cash Book
. Recurring Entry
. Fixed Asset Register
. Invoicing / Billing
. Multi-user
. Multi Company
. Job / Project Maintenance
. Security Access Control
ISO 9000 Template
The ISO 9000 Template were created to help you to prepare the ISO 9000 Quality Manual, ISO 9000 Operating Procedure & ISO 9000 Forms. This ISO 9000 Template contains prewritten ISO 9000 Quality Manual, ISO 9000 Operating Procedure along with sample forms and checklists included as Microsoft Word & Excel format. It provides sample practical documentation in the proper ISO format required by the latest ISO 9001:2000 changes.
Special Features :
· Specifically designed to be very easy to customize so that the entire documentation that is required by ISO 9001 : 2000 can be quickly and easily developed.
· Professional design and layout.
· It is designed to fulfill the ISO 9001 : 2000 requirements.
· Easy to read, easy to understand, and easy to implement.
· Easy to audit as it follows the structure of ISO 9001 : 2000.
· Includes the required Process Flowchart.
The ISO 9000 Template series itself is generic, and is designed to be applicable to any manufacturing or service process. The ISO 9000 Template are consist of:
a. ISO 9000 Quality Manual Template
This first step in building a ISO 9000 Quality Management System is the creation of a "Quality Manual". This is a separate and distinct step from developing quality procedures. The purpose is to state in a concise and brief format, the policies and objectives of the company required to achieve a desired level of quality for the organization or division.
More than likely the input for the Quality Manual will come from your customers. It is the customer that drives the Quality Process. There requirements, needs, and future desires are the basis for implementing an ISO 9000 quality system in the first place.
At a minimum, the ISO 9000 Quality Manual is required to address each one of the paragraphs of the applicable ISO 9000 Series that the company plans to become registered against. ISO 9001:2000 is the focus of this manual. But, you may need to expand the scope to include EMS 14001, QS-9000, AS-9000, or other industry specific quality requirements.
Each area that is written should include, at a minimum, three parts: Scope, Policy and Responsibilities.
· The Scope portion should simply state the purpose of the covered area.
· The Policy portion should state the company policy regarding the applicable ISO clause.
· The Responsibility portion should state who, in generic titles or positions, is responsible for the policy.
· The Scope portion should simply state the purpose of the covered area.
· The Policy portion should state the company policy regarding the applicable ISO clause.
· The Responsibility portion should state who, in generic titles or positions, is responsible for the policy.
ISO 9000 does not require a specific format for the Quality Manual. A sample manual is provided in this guide for your use as a template to create your own Quality Manual. The Quality Manual Table of Contents is based on the ISO 9000 standard itself. This ensures that each required element is addressed and provides an excellent starting point for building your Quality System.
ISO 9000 Quality Manual Consist of:
· Master List
· Forward
· Administration
· Company Information
· Quality Management System
· Management Responsibility
· Resources Management
· Product Realization
· Measure Analysis Improvement
· Attachment
· Master List
· Forward
· Administration
· Company Information
· Quality Management System
· Management Responsibility
· Resources Management
· Product Realization
· Measure Analysis Improvement
· Attachment
The ISO 9000 Operating Procedure Template includes and integrates the top level ISO 9000 quality manual and the six required quality procedures, thus containing the most difficult part of the ISO 9000 documentation. The ISO 9000 Operating Procedure Template include the detailed samples of the Operating Procedures to fulfill the ISO 9001 : 2000 requirements for the procedures, making the customization process even easier. The entire manual follows the structure of ISO 9001 : 2000.
ISO 9000 Operating Procedures Consist Of:
· Control of documents
· Control of records
· Internal Audit
· Control of non-conformance product
· Corrective Action
· Preventive Action
· Training
· Purchasing
c. ISO 9000
Iso 9001 : 2000 does not require forms but ISO 9001 : 2000 requires to keep records. Our well-designed forms make it easy to record the necessary information. In addition, our well-designed forms guide the user through a business process (for example, our Corrective & Preventive Action Plan Form guides you through the entire corrective action process), ensuring not only that all data is recorded but that all steps have properly been executed.
All our ISO 9000 Forms
§ can immediately be used without any or with only little modifications(if you really need to, you can easily edit and customize in Microsoft Wordor Excel).
§ are designed by experienced quality managers and ISO 9000 auditors so that all forms are fully compliant with ISO 9001 : 2000 requirements.
§ are professionally laid out so that they are really easy to use without separate instructions.
§ can immediately be used without any or with only little modifications(if you really need to, you can easily edit and customize in Microsoft Wordor Excel).
§ are designed by experienced quality managers and ISO 9000 auditors so that all forms are fully compliant with ISO 9001 : 2000 requirements.
§ are professionally laid out so that they are really easy to use without separate instructions.
ISO 9000 Forms Consist Of :
§ Orientation Checklist
§ Training Calendar
§ Training Needs Analysis
§ Training Record
§ After Training Valuation Form
§ Training Request Form
§ Application Form
§ Leave Application Card
§ Meeting Attendance
§ Training Attendance List
§ Store Card
§ Order Tracking Form
§ Material Issue Record
§ Material Return Note
§ Document Issue Record
§ Request For Uncontrolled Document
§ Document Change Notice
§ Preventive Maintenance Record
§ Approved Supplier List
§ Selection / Evaluation of Supplier
§ Audit Schedule
§ Internal Audit Checklist
§ Corrective Action Report
§ Preventive Action Report
§ Outgoing Form
§ Corrective & Preventive Tracking List
§ Equipment Calibration Tracking List
§ Customer Semi-Product Inspection
§ Non Conformance Corrective Action Report
§ Record Master List
§ Customer Feed Back Form
§ Customer Satisfaction Evaluation
§ Customer Information List
§ Orientation Checklist
§ Training Calendar
§ Training Needs Analysis
§ Training Record
§ After Training Valuation Form
§ Training Request Form
§ Application Form
§ Leave Application Card
§ Meeting Attendance
§ Training Attendance List
§ Store Card
§ Order Tracking Form
§ Material Issue Record
§ Material Return Note
§ Document Issue Record
§ Request For Uncontrolled Document
§ Document Change Notice
§ Preventive Maintenance Record
§ Approved Supplier List
§ Selection / Evaluation of Supplier
§ Audit Schedule
§ Internal Audit Checklist
§ Corrective Action Report
§ Preventive Action Report
§ Outgoing Form
§ Corrective & Preventive Tracking List
§ Equipment Calibration Tracking List
§ Customer Semi-Product Inspection
§ Non Conformance Corrective Action Report
§ Record Master List
§ Customer Feed Back Form
§ Customer Satisfaction Evaluation
§ Customer Information List
Hotel Management System
Hotel Management SystemThe E-Soft Hotel Management System (HMS) helps to manage & operate small to medium sized hotels. E-Soft Hotel Management System is a user-friendly, uncluttered and compact Hotel Management Software that automates the operation and management of a hotel. Our Hotel Management Software seamlessly integrates Reservations, Front Desk, Housekeeping functions on a single platform. An extensive variety of management reports can be generated from the E-Soft Hotel Management System.
The features of the E-Soft Hotel Management System are as follows:-
· Hotel Guest Information Database Maintenance
· Hotel Room Reservation
· Hotel Room Availability
· Hotel Check-In & Check-Out
· Billing & Invoicing System
· Guest Message System
· Management Reports
Time Management System /Time Clocking System/Time Attendance System
Time Management System /Time Clocking System/Time Attendance SystemE-Soft Time Clock System is a PC based clocking system designed for small and medium size company, especially for those companies with numbers of outlets or branches with few employees in each outlet/branch. It is a cost effective way of taking control of the attendance for all employees in their outlets/branches. The existing office or POS pc can be used as clocking station to replace the conventional punch card machine.
Dear Friend,
E-Soft Time Clock System is a software product on which all your employees can clock in or out via PC. The system provide you with real time, accurate reporting.
E-Soft Time Clock System allows you to use a PC to record and report on employee work hours. It completely replaces manual time card machines or your hand written time and attendance records. It also eliminates the need for you to spend hours each week compiling your manual systems into a report to supply to your payroll department. The E-Soft Time Clock System is a multi user ready application.
E-Soft Time Clock System Software Features:
The E-Soft Time Clock System Software tracks employees' time and provides a daily reconciliation of time records as reports or for further processing by payroll software. As a result, the software cuts down on administrative time, safeguards from error, and saves a substantial amount of money that could have been lost due to mishandled time cards and employees punching in for each other. It is a complete and a cost effective solution for Time Attendance and security if Fingerprint Biometric device are deployed.
1. Employees Master Maintenance.
2. Fingerprint / Proximity Card Registration.
3. Working Time Pattern Maintenance.
4. Duty Roster.
5. Attendance Control – Mouse Click, Fingerprint Authentication or Proximity (RFID) Card verification.
6. Print Attendance Reports.
Reports
A variety of reports can be produced to give you the information you need in a format you can use. Following standard reports are available:
. Attendance Report
. Time Attendance Report
. Lateness Report
. Overtime Report
. Leave Report
. Absence Report
. Exception Report
. Shift Roster Report
. Clocking Report
. Staff Not Working Report
. Staff Not Clocking Report
D’Care Massage Gel
. No harsh chemicals
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Massages Gel is recommended for use as an ideal relaxing skin and sport massage, warm-up gel and importantly, as a significant aid to muscle and joint recovery in physiotherapy.
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